Notation based on Act of Specified Commercial Transactions

Services provider
Japan International Cooperation Center (JICE)
Representative
Kenji Yamana, Vice President
Address
Odakyu Dai-ichi Seimei Bldg., 16th Floor 2-7-1, Nishi-shinjuku, Shinjuku-ku, Tokyo 163-0716
Telephone number
03-6838-2736
E-mail address
nihongo-info@jice.org
Payment method
Bank transfer (advance payment).
Time of Delivery
The training materials will be shipped within 5 business days from the date of payment confirmation. Please be advised that it may take longer to ship when the materials are out of stock.
Fees Other Than Services Fee
  • Consumption tax, materials fee, and shipping fee are included in the course fee.
  • In the accompanying support service, service users are responsible for the payment of their transportation costs and those of the accompanying persons and handling fees for various procedures. Please be advised that those fees will be billed separately after the service is completed.
  • For bank transfer, applicants and Users are responsible for the payment of the transaction fee.
  • Applicants and Users are responsible for the payment of the internet data communication charge for online lessons.
Return and Cancellation Policy
  1. Cancellation before the start of Services provision
    A cancellation fee shall apply as follows:
    100% of the total amount if cancelled on or 1 day before the start of Services.
    50% of the total amount if cancelled between 2 and 7 days before the start of Services.
    20% of the total amount if cancelled between 8 and 20 days before the start of Services.
    ※ The applicant shall bear any fees related to the refund.
    ※ If the application for Services is made from within Japan after receiving a telephone solicitation by JICE, or if the application is made from within Japan for the Services whose duration is more than two months and whose price is more than 50,000 yen, Section 3 of Article 6 shall prevail.
  2. Cancellation after the start of Services provision
    If an application is made for the Services whose duration is less than 2 months, or whose price is less than 50,000 yen, or if an application is made from overseas, the Services cannot be cancelled or terminated once they begin. A refund or money transfer cannot be made for the portion of Services unused due to the User's circumstances, such as absence or cancellation of accompanying support service.
    If an application is made from within Japan for the Services whose duration is 2 months or longer and whose price is 50,000 yen or more, JICE shall bill the User for the total amount equivalent to the consideration for the "Specified Continuous Services" that have already been provided and the amount specified by a Cabinet Order for each of the Services, as the amount of damages normally caused by the cancellation of the relevant "Specified Continuous Service Contract" (50,000 yen or an amount equivalent to 20% of the remaining contract amount, whichever is lower). If JICE has already received the fee for the Services from the User, JICE shall refund the total amount less the amount of damages to the User.
    ※ Section 3 of Article 6 shall prevail.
  3. Cancellation based on "cooling-off"
    If the application for Services is made from within Japan after receiving a telephone solicitation by JICE, or if the application is made from within Japan for the Services whose duration is more than two months or longer and whose price is more than 50,000 yen or more, a cancellation can be made within 8 days, including the day the document describing the contract detail is received, without any cancellation fees. Please contact JICE at the email address: nihongo-info@jice.org
Handling of Defective Materials
Applicants or Users should contact JICE by e-mail, phone, or through its Website (https://www.jice.org/nihongo/) within 7 days of receiving the materials and send them back to JICE cash on delivery. If applicants or Users do not contact JICE within 7 days of receipt, JICE will not accept the return.
Cancellation During Services Period
Cancellation after the start of Services provision
Regardless of whether a telephone solicitation by JICE is received or not, if an application is made for the Services whose duration is less than 2 months, or whose price is less than 50,000 yen, or if an application is made from overseas, the Services cannot be cancelled or terminated once they begin. A refund or money transfer cannot be made for the portion of Services unused due to the User's circumstances, such as absence or cancellation of accompanying support service.
Regardless of whether a telephone solicitation by JICE is received or not, if an application is made from within Japan for the Services whose duration is 2 months or longer and whose price is 50,000 yen or more, JICE shall bill the User for the total amount equivalent to the consideration for the "Specified Continuous Services" that have already been provided and the amount specified by a Cabinet Order for each of the Services, as the amount of damages normally caused by the cancellation of the relevant "Specified Continuous Service Contract" (50,000 yen or an amount equivalent to 20% of the remaining contract amount, whichever is lower). If JICE has already received the fee for the Services from the User, JICE shall refund the total amount less the amount of damages to the User.
Special Sales Conditions, including Limited Sales Availability
Services can be ordered on the application page of the Website (https://www.jice.org/nihongo/).
  • The capacity is set for each course. The maximum number of participants is indicated on the Website.
  • The application period is posted on the Website, but the application submission window may close before the deadline when course capacity is reached.
System Requirements for Using the Software
Zoom will be used for online lessons, with JICE acting as the host and Users as guests, entering the lesson through the Users' browser. Be sure to confirm the detailed system requirements through the Zoom website URLs shown below. JICE recommends the use of an internet connection with unlimited data transfer.

System requirements for PCs with Windows, MacOS, and Linux
https://support.zoom.us/hc/ja/articles/201362023
Supported browsers
  • Windows: IE 11+, Edge 12+, Firefox 27+, Chrome 30+.
  • Mac: Safari 7+, Firefox 27+, Chrome 30+.
  • Linux: Firefox 27+, Chrome 30+
System requirements for smartphones and tablets with iOS and Android
https://support.zoom.us/hc/ja/articles/201179966
  • Supported browsers
  • iOS: Safari 5+, Chrome
  • Android: Webkit (default), Chrome".
Price on the Document to be Sent upon Request (Sales Price of the Course)
Prices are listed on the Website. Course fees vary depending on each course.
Qualifications and Licenses
Qualifications and licenses are not stated, as no qualifications are required for sales.
Discontinuation of Services by Services Provider
  • If a cancellation is due to the discontinuation of the Services by JICE, the fee shall be refunded; however, the fee for the portion of the Services already provided shall not be refunded.
  • If the full Services are cancelled or postponed due to the shortage of applicants, the following shall apply:
    (a) When the Services are cancelled, the applicants who have already paid the fee shall receive a full refund.
    (b) When the Services are postponed the applicants who have already paid the fee will be presented with a new schedule and asked to accept the change. Applicants shall notify JICE of their acceptance or non-acceptance of the new Services schedule by the due date set by JICE. If applicants cannot participate in the entire portion of the new schedule, JICE shall refund the fee in full. If applicants wish to participate but cannot, as a result of the new schedule, the fee shall not be refunded, including the fee for the portion they cannot participate in.
  • In principle, if parts of a course are cancelled or postponed due to JICE's convenience, they will be rescheduled for other dates. If the User provides notice of inability to attend the rescheduled dates by the due date set by JICE, the Services fee for the corresponding number of days shall be refunded. If the User fails to notify JICE by the due date set by JICE or notifies JICE of its acceptance or non-acceptance after the due date, the fee shall not be refunded.

日本語版リーフレットPDF ダウンロードはこちら

Click here to download the leaflet PDF (Japanese version)